Privacy Policy

Effective Date: August 18, 2026

Covenant Co. ("Covenant Co.," "we," "us," or "our") respects your privacy and is committed to being transparent about how we collect, use, and protect personal information.

This Privacy Policy explains how Covenant Co. collects, uses, shares, and retains information when you visit our website, create a customer account, place an order, sign up for marketing communications, contact us, or otherwise interact with our website and services.

By using our website, you acknowledge the practices described in this Privacy Policy. Where applicable law requires your consent to a particular use of your information, we will obtain that consent as required.

1. Information We Collect

The information we collect depends on how you interact with Covenant Co.

Information you provide directly

We may collect information you provide when you:

  • Create or use a customer account;

  • Place an order;

  • Subscribe to our email communications;

  • Contact us with a question or request;

  • Participate in a promotion or other activity offered through our website.

This information may include:

  • First and last name;

  • Email address;

  • Billing and shipping address;

  • Telephone number, when provided or required for an order;

  • Account login and account-related information;

  • Order and purchase information;

  • Information you provide when communicating with us; and

  • Marketing preferences.

We do not ask customers to provide sensitive personal information that is unnecessary to purchase our products.

Payment information

Payments made through our website may be processed by third-party payment providers, including Stripe and PayPal. We do not store customers' complete payment card numbers on our own systems.

For in-person purchases, Covenant Co. may use Square to process payments.

Payment providers may collect and process payment and transaction information according to their own privacy policies.

Shipping and fulfillment information

To fulfill orders, we may provide necessary customer and order information to shipping and fulfillment services, including Easyship.

We may temporarily download or save order and shipping information to our computer in order to print shipping labels, packing information, or other materials needed to fulfill an order. These temporary files are routinely deleted after they are no longer needed.

Information collected through our website

When you visit our website, certain information may be collected automatically by Squarespace and other services we use.

This may include:

  • IP address;

  • Browser type and version;

  • Device and operating system information;

  • Pages visited;

  • Referring website or source;

  • Dates and times of visits;

  • Searches and interactions with the website;

  • Approximate geographic information;

  • Information about how you interact with our website; and

  • Other technical or usage information.

Squarespace may collect information about website activity through its hosting, analytics, security, and other website functions.

2. Customer Accounts

Covenant Co. allows customers to create accounts that may make it easier to place orders and access account and order information.

Account information may include your name, email address, login information, and order history.

We retain account and transaction information for as long as reasonably necessary to operate customer accounts, provide services, maintain business and transaction records, comply with legal and tax obligations, resolve disputes, and enforce our agreements.

Customer account information is handled through Squarespace and its associated services.

3. How We Use Personal Information

We use personal information for legitimate business purposes, including to:

  • Process and fulfill orders;

  • Process payments and refunds;

  • Ship products and provide tracking information;

  • Create and maintain customer accounts;

  • Communicate with customers about orders, purchases, returns, refunds, or customer-service matters;

  • Respond to questions and requests;

  • Send marketing communications when permitted;

  • Maintain and improve our website;

  • Understand website traffic and usage;

  • Detect, prevent, and address fraud, security issues, and other misuse;

  • Maintain business and financial records;

  • Comply with applicable laws and legal obligations; and

  • Protect the rights, property, and safety of Covenant Co., our customers, and others.

We do not use customer information for purposes unrelated to the operation and improvement of our business unless we have a lawful basis to do so or obtain consent where required.

4. Email Marketing

Covenant Co. may offer visitors and customers the opportunity to receive marketing emails.

Our email signup forms may collect your first name, last name, and email address.

We may also provide an option to receive marketing communications during checkout.

Marketing emails may include information about new products, promotions, special offers, shop updates, and other Covenant Co. news.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails or by contacting us.

Unsubscribing from marketing communications does not prevent us from sending necessary transactional or service-related communications, such as order confirmations, shipping notifications, or responses to customer-service requests.

5. Cookies and Similar Technologies

Our website uses cookies and similar technologies.

Some cookies are necessary for the website to function. These may support features such as customer accounts, shopping carts, checkout, security, and other essential website functions.

We also use analytics and performance technologies to understand website traffic and how visitors interact with Covenant Co.

Our website uses a cookie consent banner that allows visitors to accept all cookies, decline non-essential cookies, or manage their cookie preferences.

Non-essential cookies are restricted on our website unless and until the visitor provides the applicable consent.

You may change your cookie preferences through the cookie controls available on our website. Your browser may also allow you to control or delete cookies.

Because third-party services may use their own cookies or similar technologies, the behavior of those technologies may be governed by the third party's own privacy practices.

6. Analytics

Covenant Co. uses website analytics services, including Google Analytics, to understand website traffic and improve the website.

Analytics information may include information about your browser, device, network, IP address, pages visited, interactions with the website, traffic source, and timestamps.

For ecommerce activity, analytics may also receive information such as order information and general location information associated with purchases.

Our website is configured to restrict non-essential analytics cookies until applicable cookie consent is provided.

We may also use Squarespace's built-in analytics and activity-log features. Depending on the feature, Squarespace may collect information such as IP address, browser and device information, pages visited, timestamps, and other website activity.

7. How We Share Personal Information

We do not sell your personal information for monetary consideration.

We may disclose personal information to companies and service providers that help us operate Covenant Co. and provide our products and services.

These may include:

  • Squarespace, our website and ecommerce platform;

  • Stripe, for payment processing;

  • PayPal, for payment processing;

  • Square, for in-person payment processing;

  • Easyship, for shipping and fulfillment services;

  • Email marketing services provided through Squarespace;

  • Google, including Google Analytics;

  • Social-media platforms and integrations that we choose to connect to our website; and

  • Other vendors or service providers reasonably necessary to operate our business.

These providers may process personal information according to their own privacy policies and contractual obligations.

We may also disclose information when reasonably necessary to:

  • Comply with a legal obligation, court order, subpoena, or lawful government request;

  • Protect our rights, property, or safety;

  • Prevent fraud, abuse, or security threats;

  • Investigate suspected unlawful activity; or

  • Protect the rights, safety, or property of our customers or others.

If Covenant Co. is involved in a business transfer, such as a sale, merger, reorganization, or transfer of substantially all business assets, personal information may be transferred as part of that transaction, subject to applicable law.

8. Social Media and Third-Party Integrations

Covenant Co. maintains connections with certain social-media platforms, including Facebook, Instagram, and Pinterest.

These connections may allow us to publish or display content through those platforms.

The mere presence of a social-media connection does not necessarily mean that the platform receives all information about visitors to our website. However, third-party platforms may collect information when you interact with their content, links, or services.

Your interactions with those platforms are governed by their respective privacy policies.

9. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

The length of time we retain information depends on the type of information and why we collected it.

For example, we may retain:

  • Order and transaction records for accounting, tax, legal, and business-record purposes;

  • Customer account information while an account remains active or as otherwise necessary to provide account-related services;

  • Customer-service communications as reasonably necessary to respond to requests and maintain business records; and

  • Marketing information until you unsubscribe or it is otherwise no longer needed.

Information stored or processed by third-party service providers may be retained according to their respective policies and contractual obligations.

10. Information Security

We take reasonable steps appropriate to the nature of the information we maintain to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Covenant Co. relies on established third-party platforms and service providers, including Squarespace, Stripe, PayPal, Square, Easyship, Google, and our email marketing provider, to provide security measures for information they process.

However, no method of transmitting or storing information over the internet is completely secure. We cannot guarantee absolute security of personal information.

11. Children's Privacy

Covenant Co. is intended for adults, including engaged and married couples and people purchasing gifts or products for adults.

Our website is not directed toward children, and we do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13 without appropriate parental consent, we will take reasonable steps to delete that information.

12. International Visitors

Covenant Co. is based in the United States.

We primarily serve customers in the United States, although certain products may be available for international shipment.

If you purchase from or otherwise interact with Covenant Co. from outside the United States, your personal information may be processed in the United States or other countries where Covenant Co. or its service providers operate.

Privacy and data-protection laws in those countries may differ from the laws where you live.

If you are located in the European Economic Area, the United Kingdom, or another jurisdiction that provides specific privacy rights, you may have additional rights under applicable law.

13. Your Privacy Rights

Depending on where you live and applicable law, you may have rights concerning your personal information.

These may include the right to:

  • Request access to personal information we hold about you;

  • Request correction of inaccurate information;

  • Request deletion of certain personal information;

  • Request information about how your personal information is collected or used;

  • Object to or restrict certain processing;

  • Withdraw consent where processing is based on consent;

  • Opt out of certain marketing communications; and

  • Request a copy of certain personal information in a portable format.

These rights are not absolute and may be subject to exceptions under applicable law.

To make a privacy request, contact us using the information below. We may need to verify your identity before completing certain requests.

We will respond to valid requests within the time required by applicable law.

14. Marketing Communications

You may opt out of promotional emails at any time by clicking the unsubscribe link in the email or contacting Covenant Co.

Opting out of marketing communications does not affect transactional communications necessary to fulfill an order or provide services.

15. Third-Party Websites and Services

Our website may contain links to websites or services operated by third parties.

Covenant Co. is not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or legal requirements.

When we make changes, we will update the effective date at the top of this Privacy Policy.

If a change is legally required to be communicated to you in a particular manner, we will provide the notice required by applicable law.

17. Contact Us

If you have questions about this Privacy Policy, want to make a privacy request, or have concerns about how Covenant Co. handles personal information, please contact us:

Covenant Co.
Email: love@covenantco.org
Mail:
6688 Nolensville Rd
Ste 108 #2178
Brentwood, TN 37027
United States

We will make reasonable efforts to respond to privacy questions and requests in a timely manner.